---
title: Order status reference
description: Understand where an order is and what each status means.
category: Documentation
section: Reference
order: 3
shortTitle: Order statuses
icon: list
readTime: 3 min read
template: full-width
---

An order status tells you where things stand. Use this example reference alongside [Create your first order](/guides/example-workflow/) to understand each stage of the sample workflow.

## Statuses at a glance

| Example status | What it means | What to check |
| --- | --- | --- |
| Draft | The order details are still being prepared. | Recipient, address, products, quantities, and requested date. |
| Submitted | The order has been sent for review. | Whether the request needs any follow-up details. |
| In progress | Work on the order has started. | The latest update and any changes to the plan. |
| Complete | The example workflow has finished. | The final order details for your records. |
| Cancelled | The order will not continue through this workflow. | The cancellation details before starting a replacement. |

## A typical order journey

The main example moves through four stages:

**Draft → Submitted → In progress → Complete**

**Cancelled** represents an order that stops before completion. This example does not define when cancellation is available or who can request it.

{% callout title="A status is not a delivery promise" %}
Submitted describes a request awaiting review. A requested date and a confirmed delivery date are different pieces of information.
{% /callout %}

## Read the details alongside the status

A status is a summary. When reviewing an order, also check its latest update, requested date, and product quantities. Two orders can have the same status and still need different next steps.

## Related guide

For a worked example, follow [Create your first order](/guides/example-workflow/) from the initial details through the final review.