Order status reference

Understand where an order is and what each status means.

View source3 min read

An order status tells you where things stand. Use this example reference alongside Create your first order to understand each stage of the sample workflow.

Statuses at a glance#

Example statusWhat it meansWhat to check
DraftThe order details are still being prepared.Recipient, address, products, quantities, and requested date.
The order has been sent for review.Whether the request needs any follow-up details.
In progressWork on the order has started.The latest update and any changes to the plan.
CompleteThe example workflow has finished.The final order details for your records.
CancelledThe order will not continue through this workflow.The cancellation details before starting a replacement.

A typical order journey#

The main example moves through four stages:

Draft → Submitted → In progress → Complete

Cancelled represents an order that stops before completion. This example does not define when cancellation is available or who can request it.

Read the details alongside the status#

A status is a summary. When reviewing an order, also check its latest update, requested date, and product quantities. Two orders can have the same status and still need different next steps.

For a worked example, follow Create your first order from the initial details through the final review.

23 pages

DocumentationEverything you need to get started, find your way, and keep things moving with Nabis.Create your first orderPrepare the details, review your draft, and take the next step.Order status referenceUnderstand where an order is and what each status means.Getting started with NabisFamiliarize yourself with the basics of the Nabis portal.OrdersThe Orders tab displays all inbound and outbound pickups and deliveries.Understanding order statusesLearn what each Nabis order status means, when an order can be edited, and which fees may apply after fulfillment.Create an orderLearn how to build an order on the Nabis portal.Delivery date options and territory mapsLearn more about how available delivery dates are determined.Require payments on outstanding or overdue invoices for new ordersYou can require a retailer to pay for outstanding or overdue invoices to receive an order at time of delivery.Add inventoryOne-sentence page summary.Manage product pricingLearn how to configure pricing for your products.AccountsManage your customer relationships directly on the Nabis platform.Manage account settingsLearn how to manage your account settings in the Nabis portal.Nabis credit ratingsNabis credit ratings provide insight into an account's creditworthiness and financial stability.Account credit restrictionsLearn more about various mechanisms adopted on platform to reduce AR exposure.Account segmentsGroup accounts using segments to bulk apply settings or other rules.Manage your Marketplace settingsLearn how to manage your Marketplace settings in the Nabis portal.Manage user access to your organizationInvite and manage access for team members in your organization.Manage roles and permissions for your organizationUse pre-defined roles or create custom roles to give your staff members granular access and permissions.Brand organization permissionsUnderstand the scope of different permissions on the Nabis platform.Nabis MarketplaceBrowse and shop over 9,000 SKUs across 400 brands on the Nabis Marketplace.Nabis TrackerThe Nabis Tracker provides you with details of your store's deliveries and payables.Nabis BillPayNabis BillPay is a payment solution that enables you to pay your Nabis invoices seamlessly and directly.
to navigate to openesc to close
Nabis team sign inOpen app